Cutstuff Forum

Cutstuff => Cutstuff Discussion and Feedback => Topic started by: CutmanMike on February 22, 2015, 01:08:17 AM

Title: Recent Downtime (Feburary)
Post by: CutmanMike on February 22, 2015, 01:08:17 AM
We recently experienced a bunch of issues with the forums, including redirecting problems and the forums taking too long to load (thus sometimes resulting in SQL errors). They should be fixed now. The PHPBB3 forum software was causing it for reasons we can't... quite explain, but it had something to do with the forum styles and they had to be reset. Either way, forum should be mostly stable now. Sorry for any inconvenience caused. Special thanks to Shadoku for figuring out the issue.

Please post here any other oddities/problems you notice as a result of this.
Title: Re: Recent Downtime (Feburary)
Post by: Knux on February 22, 2015, 01:11:20 AM
As I already mentioned in Anything Goes, the Board Index shortcut at the top left is gone. It's a shame, but still better than not using the forums at all!
Title: Re: Recent Downtime (Feburary)
Post by: Shadoku on February 22, 2015, 01:11:38 AM
And the moral of this story?

phpbb makes no fucking sense. None.
Title: Re: Recent Downtime (Feburary)
Post by: Russel on February 22, 2015, 01:12:59 AM
Yeah, the Board Index and Current Board buttons are missing. Everything else seems pretty much fine.

Thanks for getting all this resolved, Shadoku and Mike.
Title: Re: Recent Downtime (Feburary)
Post by: Beed28 on February 22, 2015, 01:14:31 AM
Finally good to be back, at least.
Title: Re: Recent Downtime (Feburary)
Post by: Orange juice :l on February 22, 2015, 01:45:07 AM
Quote from: "CutmanMike"
The PHPBB3 forum software was causing it for reasons we can't... quite explain,

So what you're saying is you can't entirely confirm it WASN'T Bikdark pouring nondescript liquids on the servers?
Title: Re: Recent Downtime (Feburary)
Post by: Beed28 on February 22, 2015, 04:16:40 PM
I'm still getting the occasional "MySQL server has gone away [2006]" error every once in a while.
Title: Re: Recent Downtime (Feburary)
Post by: Red on February 22, 2015, 04:41:11 PM
just now I tried to log in and it took way longer than usual and it got stuck
I f5'd and it took a bit again but then it let me log in

I'm gonna feel very embarassed if this is just my awful internet and not the site actually screwing up again
edit: now after browsing a bit more, it took even longer then just threw an error at my face
Title: Re: Recent Downtime (Feburary)
Post by: Medley on February 22, 2015, 06:28:59 PM
It's still a bit iffy on my end too, so I don't think it's just your internet being dumb.
Title: Re: Recent Downtime (Feburary)
Post by: Shadoku on February 22, 2015, 11:36:04 PM
It seems the lingering issues seem to be happening around midnight server-time. I've made a few more changes that might help.

If anyone has any more issues, could you copy the address of the page and the bottom line of the footer? ie:

Quote
http://www.cutstuff.net/forum/posting.php?mode=reply&f=4&t=9300
[ Time : 0.086s | 12 Queries | GZIP : Off | Memory Usage: 5.23 MiB | Explain ]
Title: Re: Recent Downtime (Feburary)
Post by: Beed28 on February 24, 2015, 12:57:39 PM
The forums have been really unresponsive today.

(click to show/hide)
Title: Re: Recent Downtime (Feburary)
Post by: SmashTheEchidna on February 24, 2015, 06:31:57 PM
Went to change my avatar and got an invalidation error. Tried again and it seemed to work, but this showed up at the bottom of the page.

(click to show/hide)


That aside, I'm really glad the forums are back up. The downtime really made me realize how much I actually browse this place.
Title: Re: Recent Downtime (Feburary)
Post by: Beed28 on February 24, 2015, 06:44:37 PM
Uh... my "View unread posts" page just got swamped with loads of unread posts. It turns out that the unread posts go all the way back to November 2013 (!!!).

Annnnnd now I can't even view it anymore.
Title: Re: Recent Downtime (Feburary)
Post by: Laggy Blazko on February 24, 2015, 06:45:25 PM
"Sorry but you cannot use search at this time. Please try again in a few minutes."
Title: Re: Recent Downtime (Feburary)
Post by: Shadoku on February 24, 2015, 06:53:23 PM
I'm working on the issue right now, hang tight.

Quote
"Sorry but you cannot use search at this time. Please try again in a few minutes."

Part of the problem seems to be something hammering the database server, I've temporarily added a one minute wait between searches to help alleviate this. I'll remove it when I track down and fix the root cause.
Title: Re: Recent Downtime (Feburary)
Post by: Shadoku on February 24, 2015, 06:58:52 PM
Quote from: "Beed28"
Uh... my "View unread posts" page just got swamped with loads of unread posts. It turns out that the unread posts go all the way back to November 2013 (!!!).

Annnnnd now I can't even view it anymore.

That's probably related to search cool down, I'll disable it when this issue gets resolved.
Title: Re: Recent Downtime (Feburary)
Post by: CutmanMike on February 24, 2015, 07:01:02 PM
I kinda feel like if PHPBB3 is causing this, we should just break off from it and convert the board to mybb.
Title: Re: Recent Downtime (Feburary)
Post by: Ceridran on February 24, 2015, 07:14:01 PM
Quote from: "CutmanMike"
I kinda feel like if PHPBB3 is causing this, we should just break off from it and convert the board to mybb.

I had thought of something like that happening, but wouldn't we be starting from the ground up?
Title: Re: Recent Downtime (Feburary)
Post by: CutmanMike on February 24, 2015, 07:28:10 PM
There are converting services available I believe, we should be able to keep all the forum/post/user data. Only thing that might be a slight issue is the medals.
Title: Re: Recent Downtime (Feburary)
Post by: Ceridran on February 24, 2015, 07:33:30 PM
There's a lot of old stuff that I really don't think we have to carry over. So many old threads that are taking up space.

Do you intend on converting all those old threads?
Title: Re: Recent Downtime (Feburary)
Post by: Korby on February 24, 2015, 07:36:54 PM
why would we get rid of old posts
that's just silly
Title: Re: Recent Downtime (Feburary)
Post by: Shadoku on February 24, 2015, 08:00:25 PM
I'm working with our host right now to resolve the issue, just waiting on some logs. I should know exactly where the issue is within the hour.
Title: Re: Recent Downtime (Feburary)
Post by: Megaman94 on February 24, 2015, 08:05:02 PM
when I click on "View your posts" it says "Sorry but you cannot use search at this time. Please try again in a few minutes."
Title: Re: Recent Downtime (Feburary)
Post by: Shadoku on February 24, 2015, 08:07:15 PM
Quote from: "Megaman94"
when I click on "View your posts" it says "Sorry but you cannot use search at this time. Please try again in a few minutes."
Try it again, it should work now.
Title: Re: Recent Downtime (Feburary)
Post by: Megaman94 on February 24, 2015, 08:07:54 PM
Quote from: "Shadoku"
Quote from: "Megaman94"
when I click on "View your posts" it says "Sorry but you cannot use search at this time. Please try again in a few minutes."
Try it again, it should work now.

It is fixed :)
Title: Re: Recent Downtime (Feburary)
Post by: Beed28 on February 24, 2015, 08:08:30 PM
Working on my end as well. For now, at least.
Title: Re: Recent Downtime (Feburary)
Post by: Laggy Blazko on February 24, 2015, 08:09:09 PM
K, it worx.

BTW, do you still have the old Doom forum in Choke's barf bag? Just curious.
Title: Re: Recent Downtime (Feburary)
Post by: Beed28 on February 24, 2015, 08:21:21 PM
Quote from: "Laggy Blazko"
BTW, do you still have the old Doom forum in Choke's barf bag? Just curious.

I don't know the answer to that one. The only thing I know is that only moderators and admins are allowed in the "forbidden zone" you mentioned there.
Title: Re: Recent Downtime (Feburary)
Post by: Hallan Parva on February 24, 2015, 08:48:32 PM
I'm starting to miss the "Board Index" button, myself. Sort of a bother to have to go back to the forum index, then dive through each subforum all over again, but at least Cutstuff is back up and running.


... Sort of. I got this when I tried to post:
(click to show/hide)
Title: Re: Recent Downtime (Feburary)
Post by: Shadoku on February 25, 2015, 06:36:05 AM
Made some more changes on the backend, the forum seems more responsive now. Let me know here if you have any issues, and make sure to tell me what you were doing.
Title: Re: Recent Downtime (Feburary)
Post by: Beed28 on February 26, 2015, 07:09:45 PM
I seem to be getting "phantom unread posts" on the front page (some of the forum icons are gold instead of white) even though I actually have read them as shown with the "View unread posts" page being blank. Clicking on "Mark forums read" seems to fix this, but only temporary.
Title: Re: Recent Downtime (Feburary)
Post by: SmashTheEchidna on February 26, 2015, 07:31:32 PM
This happens to me too. At first I thought it was fixed after I marked forums read the first time, but every time there's a new post I have to do it again even after I've read them.
Title: Re: Recent Downtime (Feburary)
Post by: Shadoku on February 26, 2015, 09:13:23 PM
Should be fixed now. You may need to mark as read one last time.
Title: Re: Recent Downtime (Feburary)
Post by: Mendez on February 28, 2015, 06:20:48 AM
So I tried to open three tabs of the Cutstuff forums at the same time. 1 tab loads, and the other two give this error:
(click to show/hide)
Title: Re: Recent Downtime (Feburary)
Post by: *Alice on March 06, 2015, 07:25:59 AM
I got a bunch of those "MySQL server has gone away" errors a few minutes ago when doing things, including changing between topics and posting a post.
Title: Re: Recent Downtime (Feburary)
Post by: Knux on March 07, 2015, 07:00:51 AM
Just tried to access the forums now at the main page, and it threw an error screen. I couldn't get the bottom info because it wasn't there at all. There seems to have been a massive slowdown a couple of minutes ago, but it suddenly ended just like that.

EDIT: Nevermind, it keeps happening at random.
Title: Re: Recent Downtime (Feburary)
Post by: CutmanMike on March 24, 2015, 02:35:10 PM
Managed to fix the board index thing. For future reference (if the SQL errors start popping up again) the file I edited was breadcrumbs.html (previously empty for some reason).
Title: Re: Recent Downtime (Feburary)
Post by: SmashTheEchidna on March 24, 2015, 03:09:16 PM
Yeeesss fiinaaallyyyyy

I missed this so much thank you
Title: Re: Recent Downtime (Feburary)
Post by: Knux on September 24, 2015, 10:14:10 AM
I got an SQL error right after having submitted a post edit in MM8BDM Discussion. Here's the whole text.
(click to show/hide)
I know it was just one instance right now and thus not consistent, but just in case it DOES become consistent, I'll have an accurate record of it all here.

EDIT: Also, the forums seem to be alternating between loading slowly and normally at this time.

EDIT 2 (About an hour later): Slowdown happened again, and two other SQL errors just happened at the main board index, one when viewing who was online.
(click to show/hide)
Title: Re: Recent Downtime (Feburary)
Post by: SmashTheEchidna on September 24, 2015, 05:05:27 PM
I've been having problems too. The site's been real slow today, and just now I got an error trying to go here (http://www.cutstuff.net/forum/viewtopic.php?f=23&t=10028).

(click to show/hide)
Title: Re: Recent Downtime (Feburary)
Post by: Knux on April 03, 2016, 03:58:56 PM
I've been getting this page at random whenever trying to make any action on the site today.

"Resource Limit Is Reached
The website is temporarily unable to service your request as it exceeded resource limit. Please try again later."
Title: Re: Recent Downtime (Feburary)
Post by: CutmanMike on April 03, 2016, 04:55:35 PM
I have noticed this too, will look into it.
Title: Recent Downtime Feburary
Post by: asbestpl on April 08, 2016, 07:46:00 AM
Great to see the forum back up and running I tried again and again i was thinking its issue at my end as Fp downtime is very rare. But good to see it back

Regards to old posts there is a way to recover them I also had mine lost and re -recovered
Title: Re: Recent Downtime (Feburary)
Post by: Shadoku on April 10, 2016, 12:36:21 PM
If anyone else gets the resource limit reached messages, please post the time (in GMT) that you encountered it.